How to Place an Order ?
Customers can place an order quickly by following these steps:
- Step 1: Visit the website and search for the desired product.
- Step 2: Select the product, choose the quantity, and click “Add to Cart”.
- Step 3: Review the cart and click “Proceed to Checkout”.
- Step 4: Enter shipping details and choose a payment method.
- Step 5: Confirm the order and complete the payment (if applicable).
- Step 6: Receive an order confirmation email or SMS from the system.
How to Track an Order ?
After placing an order successfully, customers can track their orders in the following ways:
✔ Via website account: Log into your account → Go to “My Orders” to check order status.
✔ Via email : The system will send order status updates via email.
✔ Contacting customer support/hotline: Call the hotline for real-time order updates.
Order Status Updates :
The order status will be updated as follows:
- Pending Confirmation: Order placed successfully and awaiting processing.
- Confirmed: Order has been verified and is being prepared.
- Shipped: Order has been handed over to the shipping carrier.
- Out for Delivery: Order is on its way to the delivery address.
- Delivered: Order has been successfully delivered.
- Canceled: Order has been canceled by the customer or due to system issues.
